Privacy Policy

All defined terms used below shall have the meanings set forth in our Terms and Conditions.

This Privacy Policy ("Policy") explains how information about You is collected, used, and disclosed by Your access or use of this Site or otherwise as a result of Your interactions with Us. By visiting this Site directly or through another site, You accept the terms and conditions of this Policy. This Policy applies to this Site. We are not responsible for the content or privacy practices on any website not operated by Us to which this Site links or that links to this Site.

We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to Us, and rely on a parent or guardian to assist you.

Purchases on this Site

You agree that all of your transactions with or through this Site may, at Our option, be conducted electronically from start to finish.

You are responsible to print or make an electronic copy of these Terms and any other contract or disclosure that we are required to provide to you.

Since we only sell digital products, there are no shipping related terms of service, because shipping service is not provided. Therefore, all claims about "item not being delivered" or "missing" will automatically be rejected as non-valid claims.

You can download all products from our download page, even without making a purchase or starting a free trial, so any claim about the products not being delivered is clearly false.

When submitting your email address during signup when placing the order, you are responsible to use your valid email address. Using any invalid or fake email addresses will result in your account termination and ban from further purchases.

We reserve the right to cancel your subscription and terminate your account at any point and without prior notice.

After subscribing, you will receive an activation code via email. You can download the app from our download page.

Additionally, all the details related to all your purchases made on our Site, are available to you at any moment, simply by logging in to your account. Link is available in the header.

Also, the same purchase details and purchase receipt will be sent to your email address.

If you have entered an incorrect or invalid/non-existent email address, we are not obligated to find a way to contact you. This cannot be used as a claim in your favor in order to obtain the refund.

You alone are responsible for acquiring all the details related to your purchase, including download links, subscriptions and all related product data. If all our methods of providing such data fail, you can still contact us at any time and we might try to resolve this issue.

Refund Policy

We do not offer any refund or money back guarantee. Instead, we offer a 7-day free trial period which is more than enough for product evaluation and for you to decide whether you want to cancel your subscription.

If we do not receive any subscription canceling requests from you, your subscription will remain active and you will get charged for the next billing period.

No refund claims will be accepted, or even considered.

You are free to contact us at any time, requesting subscription cancellation. Once we get this request, you will get a reply and a subscription cancellation confirmation as soon as possible.

After canceling your subscription, your access will remain active until the end of the current billing period.

On your credit card invoice, every charge that comes from our end will show up as Trick-Tack or TRICKTACK. You cannot use any of these as a claim for not recognized/fraudulent charge in order to request a refund.

All refund requests will be denied, without exception.

Failed Payment Processing

If your subscription payment processing fails, for any reason at all, we have the right to cancel your subscription at any point and without prior notice.

Also, we might choose to contact you about this failed subscription processing and try to find a solution to this.

You alone are responsible for keeping your subscriptions active, making sure you have enough funds, making sure you used the correct information during the order process, and requesting subscription cancellation.

Failing at any of the responsibilities mentioned above is your responsibility and might result in your account being terminated without prior notice.

Errors while Ordering Products

If some error happens during the ordering process, you may contact us about this and we'll try to resolve the issue for you.

If those possible errors result in you having multiple subscriptions active, we are not responsible for notifying you about this, nor can any of this be used as a claim for refund.

You can access all the data related to your subscriptions in your account page on our website.

Order Cancellations

Orders that you submit online are processed immediately and may not be canceled within 24-48 hours.

Information Collection

We collect information from you in several different ways on this Site.

Registration and Ordering

Before using certain portions of this Site or ordering products, you may be required to complete an online registration form. During registration, you will be asked to provide to Us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, gender, and credit card number. In addition, We may also ask you for your country of residence and/or your organization's country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If We encounter a problem when processing your order, your personal information may be used to contact you.

Information We Collect Automatically

We may also automatically collect information about you when you access or use the Site or transact business with Us, including:

Information We Collect from Other Sources

We may also receive information about you from other sources and combine or link that with information We have about you. For example, We may collect demographic and change-of-address information from third party sources and information from third party social media platforms (such as Facebook) if you log into this Site using your social media account credentials or if you make certain content and information publicly available, such as photos, videos, and profile information.

Information Use and Disclosure

Internal Use

We use your personal information to process your order and provide you with customer service. We may internally share your personal information to improve this Site's content and layout, to improve outreach and for Our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.

Communications with You

We will use your personal information to communicate with you about this Site and your orders and deliveries. Also, We may send you a confirmation email when you register with Us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest or sweepstakes or to sign up for email newsletters and special offers. If you submit your email address, We use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails. Because We have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.

External Use

Except as otherwise set forth below, We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.

We may disclose information to third parties that perform specific functions on Our behalf. However, We will only disclose the information that is necessary for them to perform their service.

We must provide your credit card number to financial-services corporations such as credit-card processors and issuers as is required to process your orders. We will use industry standard security measures, including data encryption, when providing your credit card number to others.

We may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if We are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or to protect ourselves or others. For example, We may share information to reduce the risk of fraud or if someone uses or attempts to use this Site for illegal reasons or to commit fraud.

While We will not sell (or trade or rent) personally identifiable information to other companies as part of Our regular course of business. However, it's possible that We might acquire or merge with or be acquired by another company or that We might dispose of some or all of Our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.

We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.

Data Security

We take reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Opt Out/Corrections

Upon your request, We will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by emailing Us at support@trick-tack.com.

Please do not email your credit-card number or other sensitive information.

Offline Collection Use and Disclosure

We also may collect information offline. We will treat any information collected offline in a manner that is consistent with this Policy. One example involves someone calling Us to place an order or to ask questions. When someone calls, We will ask only for the personal information We need in order to place the order or to answer the question. When We need to store information (such as order information), We will enter it into our database.

Cookie Policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Your consent applies to the following domains: www.trick-tack.com

What are cookies?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

The cookies used on our website are grouped into the following categories: Necessary, Functional, Analytics, Performance, and Advertisement.

How can I control the cookie preferences?

You can manage your cookies preferences by clicking on the "Settings" button and enabling or disabling the cookie categories on the popup according to your preferences.

Should you decide to change your preferences later through your browsing session, you can click on the "Privacy & Cookie Policy" tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Shipping

We only sell digital products and services. This means that there are no shipping costs and shipping information needed from users.

Affiliate Program Data

If you participate in Our affiliate program, We collect and process additional information specifically for the purpose of administering the program and paying commissions.

Information We Collect from Affiliates

When you register for and participate in Our affiliate program, We collect the following information from you:

How We Use Affiliate Information

We use the information collected from affiliates to administer Our affiliate program, to track and calculate the commissions you earn on referred subscriptions, and to process your commission payouts.

Referral Tracking

To attribute referrals to the correct affiliate, We use a first-party cookie named tt_ref with a 90-day expiry. This cookie is set when a visitor arrives on Our Site through an affiliate referral link (a URL containing the ?ref= parameter). The tt_ref cookie stores only a referral code and does not store any personal data about the visitor.

Data Sharing for Payouts

Your bank and payout details are shared with Wise, Our payment processor, solely for the purpose of processing your affiliate payouts. We do not share this information with any other third party except as otherwise described in this Policy or as required by law.

Retention of Affiliate Data

We retain affiliate data for the duration of your participation in the affiliate program, plus an additional 12 months after termination of your participation, in order to meet Our tax and accounting obligations.

Deletion of Affiliate Data

Affiliates may request deletion of their affiliate account at any time by emailing Us at support@trick-tack.com. Please note that We may be required to retain certain information for the period described above to comply with applicable tax and accounting laws.

Updates to this Policy

If We change or update this Privacy Policy, We will post changes and updates on the Site so that you will always be aware of what information We collect, use and disclose. We encourage you to review this Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Policy, please contact us at support@trick-tack.com.